Live Chat
Answers to common questions arrive within 5 minutes; Dhaka, Chittagong and Sylhet users usually choose this channel first.
bd188 support to get from Dhaka, you can quickly contact the help center; guidance for contact information and login issues is here
Download APK View login guide
Support open on Fri-Sat
| Day | Time | Channel | Status |
|---|---|---|---|
| Sunday | 9am to 10am | Help Center | Open |
| Monday | 9am to 10am | Chat & Email | Open |
| Friday | 12pm to 10pm | Chat and Guide | Open |
| Saturday | 12pm to 10pm | Chat and Callback | Open |
Quick replies on 3 channels
Answers to common questions arrive within 5 minutes; Dhaka, Chittagong and Sylhet users usually choose this channel first.
Provide details about account, login and APK installation; a one-line screenshot helps identify the problem more quickly.
bd188 Help page has step-by-step guides for new users and old players; both can quickly find the path here.
Local users usually start on mobile; if there are top-up questions with bKash, Nagad or Rocket, write in chat.
Short message with order ID, device model and issue saves time; two lines enough.
If night network is slow, send a screenshot; messages arrive on 3G too, reducing wait.
Night issues in guide
First open the bd188 App and view Help Center; there are instructions for login, APK and notification issues.
If not found, send a short message to bd188 Contact; they usually respond quickly after 9 AM, so keep file numbers and screenshots ready.
App instructionsIf password or code issues, view this page here.
This will help understand new offer terms better.
There are simple rules on play time and limits
Help, login and notifications in one place on Android; install the APK and start now immediately.
Download APK Open login page